At Fontis Wellness, we believe true radiance begins within, and we want your journey with our Organic Skinfood and Wholesome Healing Essentials™ to feel steady and supportive. Because our products are rooted in ancient botanicals and crafted with loving craftsmanship, your satisfaction is paramount to our mission.

1. Our Commitment to Transparency

To ensure you feel confident in your purchase, we provide clear pathways for returns. Providing this information is part of our commitment to brand integrity and professional credibility.

2. Wholesome Healing Discovery Sessions

The R350 session fee for our 30-minute online Wholesome Healing Essentials Discovery Sessions is non-refundable. However, as a gesture of our commitment to your wellness ritual, this fee is fully credited back to you if you purchase two or more blends within 48 hours of your session.

3. Eligibility for Returns

To maintain the hygiene and integrity of our organic formulations, please note the following:
Condition: Items must be returned in their original, unopened packaging to ensure the quality of the high-performance botanicals remains intact.

Timeframe: 14 to 30 days

4. Shipping and Returns

Transparency: We aim to provide “comprehensive details” on how to return products to minimize user frustration.

Contact Information: For any return inquiries, please reach us through our “Connect with Us” page or via our physical address and phone number, which are provided to assure you of our organization’s legitimacy.

5. First-Order Gifts

Please note that the free mini wholesome healing blend provided with first-time orders (via newsletter sign-up) is a gift and is not eligible for cash refunds or exchanges.

6. Damaged or Incorrect Items

If you receive a product that does not meet our high standards of quality, please contact us immediately so we can “dissolve any skepticism” and rectify the issue through a replacement or refund.

Need help?

Contact us for questions related to refunds and returns.